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  • DJ Pangburn

From Wayfinding to Interaction Design

Keith Bormuth

If you give me every detail of a journey at the beginning, the chances are I won't be able to process, store, and retrieve it. For example, when you ask for directions, after the fourth of fifth instruction you start to glaze over and struggle to remember what the first instruction was (Do I take the third left or the second left?).

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