Josh Treuhaft11 months ago
I couldn't agree more. I think that was what I was getting at when I asked those questions to Ruchika. There are times when text messages and facebook messages are so perfect. Like when you're running a minute late and want to let someone know. Or when you have a yes / no question that needs a quick answer.
But there are also times when they're totally inappropriate. like when you have something emotional or difficult to say and the presence and humanity just can't translate through the screen.
How do he help more people recognize those nuances?