Get a Human on the Phone

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Andrew Price
Former Web Editor, GOOD.is

December 30, 2008 • 5:46 pm PST
+ responses

As the post-Christmas dust settles you may find yourself trying to sort out a disputed charge with your credit card company, figure out how to operate some piece of consumer electronics, or negotiate who knows what with a cell phone service provider. In other words, you may have to call a "customer service" line and navigate a labyrinthine automated phone menu.

To avoid going in circles and down dead ends for hours, check out gethuman.com. It'll tell you what buttons to push to talk to a real person posthaste. Or set up an account with Fonolo, which will automatically "deep dial" you into a specified place in any phone menu. Merry Christmas!

Posted in: GOOD Blog

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