The Case Against Being More Efficient

There's plenty of talk about how schools (and school systems) need to be more efficient, but this interesting piece from the Harvard Business Review argues that "too much efficiency can be just as deadly as too little, if it leaves an organization unable to cope with change—either because it's too fragile to survive a crisis or too rigid to adapt to industry changes. So the goal should not be greater efficiency, but rather efficiency where it makes sense." How do we balance that in education?