Where Buffalo, NY
Bus drivers don't get enough credit for their quiet work. They run their routes, befriend a rider or two, squash feuds, and talk people off bridges (well, just one anyway).
Darnell Barton, a bus driver in Buffalo, New York, was driving over a highway bridge when he noticed a woman on the other side of a guardrail, staring down at the traffic below. Unlike other vehicles, Barton stopped his bus and walked out to her, asking is she was "okay."
"I grabbed her arm and I put her arm around her and I said, 'Do you want to come on this side of the guardrail?,'" said Barton. The woman, holding onto Barton, climbed over the rail and sat down with him. He asked her questions and held her while an ambulance arrived.
"I wanted to convey that whatever it was, I...we're going to help you through whatever it is," he said.
When he let go, and the woman was carted off, Barton got back into his bus and quietly finished his route.
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