A confidential report highlights dozens of incidents in which personal electronics caused serious problems on airplanes.
On a recent flight to Hawaii, a woman to my right turned to the passenger next to her and loudly protested him using his iPhone while we were still in the air, a big no-no if the in-flight warnings were to be believed. "Relax," he told her, literally shouldering her hand away. "It doesn't matter." As someone who's turned on my cellphone while still airborne, I agreed with him, and thought the woman was just being an annoying scold. According to a new confidential report obtained by ABC News, however, it turns out that that woman had every right to be upset.