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customer service

Jarrid Tansey, F&R Auto Sales, instant karma, pizza delivery, workplace bullying, viral video, bad customer, fundraiser, tipping, customer service

Construction crew look off into the distance

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A car dealership crew humiliated a pizza guy over $7. The internet's revenge was brutal.

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waitress honesty, lost money returned, acts of kindness, inspiring stories, customer service, maine news, abc news

A waitress serves her table

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Waitress discovers $1,700 cash on her table—what she did next amazed everyone

fake tip, petty revenge, restaurant server, viral Reddit, tipping culture, server story, dating red flag, customer service, hospitality fail, fake money, revenge story, Reddit viral, server revenge, relationship test, first date, social etiquette, restaurant drama, dating behavior, waitress story, server wins
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Server ingeniously settles score with customer who tipped fake $100 bill to impress his date

The server retributed the impolite customer's action intelligently. And in return, they received a $50 tip!

setting boundaries, communication, workplace harassment, customer service, women's issues, dating advice, relationships, social skills
Past Events

Men kept mistaking her kindness for flirting, so she asked the internet for help. It delivered.

How to be kind without being misunderstood: “You’ve got to own your own no."

hotel receptionist, rude customer, customer service story, funny hotel story, malicious compliance, entitled guest, viral reddit story, hotel staff revenge, customer demand fails, sassy response
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Receptionist delivers perfect comeback after customer demands a 4th-floor room in a 3-floor hotel

One guest’s outrageous demand led to one of the best comebacks ever.

flirting, dating, sexism, men, women, life hacks
Culture

Woman shares 11 pieces of great advice she got for when men mistake kindness for flirting

It really isn't all that complicated.

Articles

Teaching A.I. About Anger Could Improve Your Customer Service Calls

By simulating anger, companies hope they—and their customers—can avoid the real thing.

Articles

The Future of Customer Service: These Companies Are Getting it Right

Sometimes companies go out of their way to be kind - and some do it consistently. Here are 10 big businesses getting little relationships right.

Articles

Object Lessons from the iPhone's Dropped-call Problem

Addressing its drop-call problem with antenna wrappers was an interesting design solution from Apple-but was it enough?

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