Just after every gubernatorial election, but before inaugurations, the National Governors Association organizes a two-day “New Governors School.” Current governors serve as the faculty for newly elected governors, offering a crash course in taking on states’ highest office from those with first-hand experience.

It is not by chance that the first of about eight sessions focuses on “What do you do in a crisis?”


One of the very first recommendations to all new governors during this session is to make their first appointment the state’s emergency preparedness agency director – not the chief of staff or even the governor’s liaison to the legislature. Those can wait.

The nation’s governors know a crisis can happen the day after the inauguration and they need to be prepared. Today, the coronavirus pandemic is rocking the world as we know it — quickly, radically and dramatically. Because the virus’ impact and timeline vary by geography and population, this unprecedented period demands state and local government leadership – and the very kind of preparation given governors in their pre-inaugural training.

Governors are taking aggressive action in their states to limit the spread of the COVID-19 virus. Each governor is tailoring the response to the unique needs of their state.

So far they’re doing well, according to public opinion polls. When asked who was handling the coronavirus crisis best – local, state or federal governments, or Congress – respondents to an Associated Press-NORC Center for Public Affairs Research poll released on April 1 gave the highest approval rating to states.

Broad powers

I was the executive director of the National Governors Association from 1983 to 2011. In working with more than 300 governors, some lessons emerged.

Many state laws and executive orders provide governors with very broad powers during an emergency. Those powers derive from a governor’s fundamental charge, embedded in most state constitutions, to faithfully execute the state’s laws.

From natural disasters like flooding, hurricanes, earthquakes and tornadoes to human-caused, mass shootings and bombings, citizens and business look to governors for response and recovery.

Some of the lessons include:

  1. Pull together a small, trusted ad-hoc team with the critical expertise to help the governor make decisions. Assign roles that address both short- and long-term needs and start thinking about recovery. Governors are making decisions based on the best advice of the health care specialists within state government, and at universities, and in coordination with the federal Centers for Disease Control and Prevention.
  2. Be present, early and often. In a pandemic, leaders can’t go to the site of the emergency the way they would during other catastrophes, but they can be seen in many other ways, providing information, surveying needs and helping to calm the public.
  3. Vet and verify all information, using your crisis team before making it public. Public trust demands accurate information. Rumors will always circulate, but you can minimize their impact with a constant flow of accurate information.
  4. Be clear about what is expected and give people specific ways to help. Even simple tips like washing hands and caring for elders give people something tangible to do when so many factors feel out of their control. Almost all states have closed schools and limited the size of gatherings, generally to 10 or fewer people. Many have also restricted state employee travel and implemented state restrictions on non-essential businesses. Some of the restrictions are mandatory while others are recommended or only affect certain activities like bars.
  5. Transcend party and governmental lines. Most governors are searching for protective equipment for health care workers and ventilators for the surge in new cases. During many crises they work through the Emergency Management Assistance Compact, which is a compact ratified by Congress of which all states and some territories are members. Here they often share emergency medical services and even National Guard equipment and units.

It works well when one or two states are facing a crisis, but with COVID-19 all states are facing it, so they have to depend on the federal government. For many this will be a test of patience and not engaging in partisan tactics.

Plenty of practice

While President Donald Trump has waxed and waned in his affection for some of the nation’s governors during the crisis, he has respected the governors’ power to decide measures to protect from and respond to COVID-19. He recently indicated he was thinking of quarantining residents from New York, New Jersey and Connecticut, but then decided not to after governors objected.

For better or worse, the states’ highest offices get plenty of practice. Governors usually face at least one crisis during their term in office, and many will manage several. Things can go bad quickly: Consider Pennsylvania Gov. Dick Thornburgh, who had only been in office for 72 days when the 1979 Three Mile Island nuclear accident struck.

Governors believe they are responsible for the health and welfare of their citizens and they take it seriously and personally. That’s because governors generally know several thousand people across the state, from the largest city to the smallest towns.

This personal connection and the enormous responsibility of responding to a pandemic are creating the biggest challenge governors’ offices have faced in the history of the nation.

How they respond will have broad consequences for generations.

Raymond Scheppach is Professor of Public Policy, University of Virginia

This article originally appeared on The Conversation. You can read it here.

  • Love educator shares how awkward flirting can be turned into a romantic superpower
    A couple flirts on the dance floor.Photo credit: Canva

    In a recent TED Talk, love coach Francesca Hogi shared how even your awkward flirting can be a superpower. Sometimes mistaken as off-putting, flirting actually offers a powerful gateway to real human connection.

    By reframing flirting as an act of curiosity, she explains how anyone can kickstart attraction and open the door to lasting love. In an impassioned presentation, Hogi demystifies flirting and explains why building attraction matters.

    Flirting can be a superpower

    Hogi explains that for 12 years she’s been helping people fall in love as both a matchmaker and a coach. “As a love professional, I can assure you that many dating problems can be solved with flirting,” Hogi says. “If you’re single, it helps you to connect and fall in love. If you’re partnered, it helps you to reignite or maintain the spark of chemistry that brought you together in the first place.”

    Many might have concerns about their ability to flirt. Will they be received well, or are they even doing it right? Hogi explains, “I’ve got good news for the introverts out there. You don’t have to be extroverted to be a magnet for connection. In fact, I believe that introverts have a secret advantage when it comes to flirting because your efforts at being more open feel more genuinely inspired by another person and therefore special.”

    She shares that flirting can give you confidence and courage. She also acknowledges that feeling awkward is normal. “Confidence with flirting comes from knowing yourself, your intentions, reading the room, discerning other people’s reactions, and adapting accordingly,” she says. “Sometimes it’s going to be awkward, sometimes it’s going to be embarrassing, and that’s okay.”

    flirtation, connection, mental health, good vibes, sexuality
    A couple enjoys flirting.
    Photo credit: Canva

    Healthy flirting

    “Flirting gives you more agency over human connection,” says Hogi.

    She then describes the two foundational principles of healthy flirting. The first is presence: being in the moment and avoiding distractions like a phone or the surrounding environment. The second is enthusiasm. Getting the right vibe while being enthusiastic goes a long way toward mastering the art of flirting. These principles have a strong effect on other people.

    Hogi explains that expressing positive intentions has a large impact on outcomes:

    “You have the ability to leave other people feeling good for having interacted with you…Even your unspoken appreciation for a shared moment of connection, no matter how brief, can often be felt. Lean into being the version of you who leaves other people with a smile on their face and notice how much more magnetic you become.”

    community, expression, humor, self-confidence, self-esteem
    A flirtatious interaction.
    Photo credit: Canva

    Hogi inspires the crowd

    People seem quite taken with Hogi’s energy and charisma. Some of the comments expressed admiration for her vibe and flirtatious delivery on stage. Hogi was sharing her own version of flirting as a superpower:

    “Even this presentation feels like shes flirting…especially her laughs”

    “She is such a good public speaker, ten minutes of speech with no filler words whatsoever”

    “Flirting is a way making one feel seen and acknowledged.”

    “Where were you, Francesca, when I needed these words? Like, 40 years ago? Never too late, right?”

    “Had me clapping in the end! She’z good”

    “I feel better about my flirting abilities after watching this now.”

    “She’s good , reading her body language generally teaches me more about flirting than learning it itself”

    gender, attraction, laws of attraction, social skills, personality traits
    A vintage photo of a couple flirting.
    Photo credit: Canva

    The power behind a flirtatious connection

    Flirting can have a powerful effect on both the initiator and the person on the receiving end. It isn’t necessarily about romance or sex. It helps build and strengthen relationships in everyday life.

    A 2025 study on ResearchGate analyzed where and how people flirt. The results suggested that people who flirt can improve with practice. The best flirting involved humor, confidence, and social skills. A 2026 study on ScienceDirect found that flirting can be an effective way for people to express their personality and individual differences. While personality traits and sex were linked to how often and how skillfully people flirted, these influences had only modest effects on overall outcomes.

    Hogi suggests flirting requires nuance and a little bit of courage. Practice prepares you for any occasion. “Attentiveness, compliments, playfulness—there’s nothing complicated about these actions, yet they have the potential to spark and sustain connection over time,” she says. “That’s a true superpower we can all tap into.”

    Hogi and the research suggest flirting isn’t just a trivial social game. It’s a meaningful way to express personality, build connections, and boost self-confidence. Flirting isn’t shallow. It doesn’t need to involve manipulation or outcome-obsessed action. These small everyday acts of courage embolden human connection and reveal individual superpowers in all of us.

  • Retired U.S. Navy chief explains how to end discipline anxiety with wholesome ‘butler’ trick
    (LEFT) A cluttered closet. (RIGHT) Chase Hughes.Photo credit: Canva and YouTube

    During an interview on The Diary of a CEO podcast, retired U.S. Navy chief Chase Hughes explained how to end discipline anxiety. Using a simple perspective shift, often referred to as the “butler” trick, he describes a method of “prioritizing the needs of our future self.”

    Hughes shares that understanding discipline is one of the fastest ways to change everything in our lives. We might wish discipline would arrive like a lightning bolt of motivation. However, Hughes suggests the solution lies in our relationship with discipline and the perspective we take on it, which ultimately relieves our anxiety.

    End discipline anxiety

    Hughes begins by explaining the importance of understanding what discipline actually is: “I define discipline as your ability to prioritize the needs of your future self ahead of your present self.” He goes on to explain that a simple reframing can change the link between discipline and anxiety.

    “If I can start looking backwards with gratitude, [it] is the fastest way to make discipline dopamine-generating,” Hughes says. “I want past-tense me to be a source of dopamine for present-tense me. Cause most of us look back with regret. ‘I shouldn’t have drank that much. I shouldn’t have mouthed off at the family reunion. You know whatever it is, I shouldn’t have overslept.’”

    discipline, butler tick, anxiety, service, community
    A butler ready to be of service.
    Photo credit: Canva

    The butler trick for discipline

    Instead, it’s possible to prioritize long-term endeavors over short-term desires. In the full YouTube video of the interview, Hughes describes the butler trick as a way of treating your future self as someone you can serve today, just like a butler. The concept of looking forward with concerned awareness and backward with gratitude can help release the connection between anxiety and discipline. This reframing and release of negativity help people better motivate themselves and manage their present circumstances.

    A 2025 study in SAGE Journals found that future self-orientation directly impacts discipline-related outcomes. This trick can lead to meaningful behavior change. By reframing our relationship with the past, we directly affect our relationship with discipline and procrastination. A 2023 study published by Springer Nature found that procrastination and self-control significantly influence attitudes toward time. How someone relates to time ultimately shapes whether discipline feels easy or overwhelming.

    Butler trick, discipline, time management, consistency, habit loops
    A woman realizes she is late.
    Photo credit: Canva

    Thoughts on the butler trick

    Viewers seemed universally impressed by the solution Hughes offers in the butler trick for discipline. Here are some of their thoughts:

    “I love it when Past Me has done something great to support Future Me. Sometimes it’s all I got, but it’s enough.”

    “This is the best advice on discipline I’ve ever heard in my life”

    “He’s giving you the blueprint for ultimate self care”

    “Be methodically organized and make your life less complicated and more suitable to your needs.”

    “I’ve heard everything can be looked at as a learning opportunity. Selfless gratitude + learning seems like a strong combo.”

    “Be my own butler. Love this!”

    self-discipline, self-mastery, perseverance, determination, butler trick
    Self-discipline is defined as controlling one’s own desires.
    Photo credit: Canva

    Discipline changes everything

    Hughes underscores the value discipline has in changing our lives:

    “Discipline is kind of the gateway drug to everything else in authority, and it’s the gateway to composure. But getting your discipline modified is one of the fastest ways to make everything else change.”

    Discipline can mistakenly be associated with punishment and rigid routine management. With Hughes’ framing, it might be better described as stewardship. Instead of battling the present, you can serve the future. The butler trick can help us all be more thoughtful toward the person we are becoming.

    You can watch the full interview with Chase Hughes on The Diary of a CEO podcast below:

  • Experts say you can ‘talk’ to someone using your eyebrows regardless of language or culture
    You say more with your eyebrows than you probably realize.Photo credit: Canva

    In order to communicate and read others effectively, people need to pay attention to others’ body language and their words. Of course, it’s not always easy to decipher. People can interpret body language very differently from one another, but some physical signs are universal (like a smile). However, more than just smiles are universal. New research suggests that, regardless of culture or language, understanding can be found in our eyebrows.

    Communication expert Vanessa Van Edwards shared how important eyebrows are for conveying and interpreting curiosity, engagement, and interest. Van Edwards explains that raising our eyebrows comes from humans wanting to widen their eyes to visually get a closer look at something. This behavior has since translated into nonverbally communicating the same thing in conversations. Seeing a person raise both eyebrows indicates that the conversation is in your favor. If their eyebrows are neutral or furrowed, you may want to make pivots or switch topics.

    @vvanedwards

    The Eyebrow Cue You’ve Been Ignoring

    ♬ original sound – Vanessa Van Edwards

    According to psychologist Dane Archer, as quoted by the Los Angeles Times, eyebrows are especially revealing. The eyes, brows, and forehead tend to show more authentic expression and are less performative than the lower half of the face. “If we are trying to mask our feelings, we do it with our lower face,” Archer said. “The upper face is under a little less control.”

    These aren’t the only experts vouching for the importance of eyebrows in human communication. A 2025 study at the Max Planck Institute for Psycholinguistics found that eyebrows were essential for signaling problems of understanding. An audience member raising or furrowing their eyebrows can indicate to a speaker whether listeners understand or need more information.

    A speaker can tell how they’re being received by reading their listeners’ eyebrows. Either the audience is tracking with them, or the speaker needs to elaborate on a point. If a listener furrows their eyebrows and the speaker notices, they can pivot mid-speech to provide a clearer example. Once eyebrows return to a neutral position—or signal understanding—the speaker can move on.

    According to research from the Max Planck Institute for Psycholinguistics, eyebrows are “initiating repair during conversation” to fix any misunderstandings on the fly.

    Researchers say this eyebrow movement isn’t just helpful for verbal communication, it also plays an important role in sign language. In American Sign Language, furrowed eyebrows while signing indicate that someone is requesting information. When asking a question, ASL users rely on brow movement to signal whether the question is genuine or rhetorical.

    While eyebrows primarily help keep sweat out of our eyes, psychologists argue there are other reasons we have them. Eyebrows are key factors in how humans evolved for communication, helping us express emotion to one another without words.

    This helps explain why expressions conveyed through eyebrows are nearly universal, regardless of differences in culture or language—and, in some cases, even species. Domesticated dogs, for example, have evolved prominent inner eyebrows that help them communicate more effectively with humans.

    The next time you’re conversing with someone, it’d be worth looking at their eyebrows to see what they’re truly saying back to you.

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