This content was produced by GOOD with support of IBM
Consumers today constantly utilize the latest technologies to access information, make informed decisions, and engage with the companies they love (and to criticize the ones that they don’t).
So as a 21st Century leader, what does it take to meet these new consumer behaviors and demands, and drive new technologies? This week, learn five innovative tactics – one each day – that data-centric leaders are using to plug into the new customer-centric world around them and what inspired them to do so.
This is the second infographic in a series of five that explores how industry leaders are leveraging technology and changing the way we do business. See the first one here, then learn more about Figures of Progress, and other industry leaders that are changing the world, here.
Sources:USAA, GottaBeMobile, WB Research
















A parking lot for charging electric vehicles.Photo credit
Oil production.Photo credit
Sun shines over the Earth.Photo credit 
Counterintuitively, social media can make you feel more bored and lonely.
Talking about what you’ve read can add a social dimension to what can be a solitary activity. 
A flight attendant closes the overhead binCanva
Gif of Larry David trying to put his luggage in overhead compartment via 
Dog owner pets their dogCanva
Gif of a sad looking pug via 

Volunteer work.Photo credit
Putting the puzzle together.Photo credit
Woman and her equations.Photo credit
A colorful mind.Photo credit
A happy business team.Photo credit 

Raccoons know how to get around.
The dexterity of raccoon hands enables their humanlike escapades.
The dexterity of raccoon hands enables their humanlike escapades.