Lifestyle

Angry customer leaves escape room 1-star review, owner replies with 'electrifying' response.

by Orli Matlow

May 9, 2019
via Shutterstock

Escape rooms were always a fun way to look dumb in front of your friends, and now they’re a fun way to look dumb in front of the internet, too.

Reddit user DemonsWithLifeVests, the most “Reddit user” name of all Reddit users, shared a review their workplace received that prompted a response from the owner.

The disgruntled escaper entered the room for their brother’s birthday, and couldn’t determine what was and wasn’t part of the game.

“At the beginning there was just a bunch of rules on what we should and shouldn’t touch, if it’s not apart [sic] of the game than [sic] put something better than a dumb red stickers on it,” is the grammatically incorrect introduction to the complaint.

via Reddit user DemonsWithLifeVests

“The whole thing was just an endless series of finding codes or locks and looking for keys,” they wrote, describing what escape rooms are.

The customer then accused the owner of being “rude” and “not knowing what he was talking about,” assuming he was in a bad mood because he was “butthurt [they] didn’t like it.”

Well, there’re two sides to every story.

The so-called “butthurt” owner replied with his response by calling the reviewer an idiot as politely as possible.

“Like most escape rooms, we clearly mark items which are not part of the game. This was also stated to your group including oral intros, on the website, during registration, and on signed waivers,” he explained.

via Reddit user DemonsWithLifeVests

There’s more!

Unlike in the original review, the owner explains that the reviewer and their crew actively “ripped wires out of props,” even though they were so very, clearly, marked as such.

via Reddit user DemonsWithLifeVests

The smartypants ripped wires and stuck them into an electrical outlet, which even though it sounds foolproof, is NOT a smart thing to do.

The owner definitely seems like the bigger person here, giving the clueless vandals a refund while – as politely as possible –  explaining their royal screwed-up as politely as possible.

You can escape the room, but you can’t escape stupidity.

 

Share image via Shutterstock and Reddit

This piece was originally published by our partners at someecards.

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Angry customer leaves escape room 1-star review, owner replies with 'electrifying' response.