What We Learned Playing With Monopoly Money in Uganda What We Learned Playing With Monopoly Money in Uganda
Design

What We Learned Playing With Monopoly Money in Uganda

by Sarah Fathallah

May 4, 2013

And that is the basic formula for prototyping a service. A few final takeaways:

  • What pieces of the customer experiences are you trying to change and what is new to the customer? And assuming nothing about the user, how can you make sure they understand and enjoy the service experience?
  • Design the cheapest, roughest prototype necessary to answer the question.
  • Test fast and plan for iteration.
  • Document learnings, discards ideas that don’t work, and focus on improving what works.

To learn more about the Applied Product Innovation approach and CGAP’s findings from Uganda, Mexico, and Brazil, please check out ourfull presentation on lessons learned.

Photos courtesy of Grameen Foundation Applab and IDEO.org.

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What We Learned Playing With Monopoly Money in Uganda