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Abercrombie & Fitch Scores as the Most Hated Retailer in the Country

It’s an unusual debut because the lowest scores are often reserved for big-box brands like Walmart.

Image via (cc) Flickr user Mordy Steinfeld

Abercrombie & Fitch has made an illustrious debut at the bottom of the American Customer Satisfaction Index, making it the most disliked retailer in the country. The company scored a 65 for Specialty Retail Stores. It’s an unusual debut; the lowest scores are often reserved for big-box brands like Walmart. The highest ratings went to Costco, Barnes & Noble, and L Brands (Victoria’s Secret and Bath & Body Works).


A&F has been going through some challenges. CEO Mike Jeffries left in December 2014. In 2015, the company reported a net loss of $63 million, for the quarter ending in May.

In other interesting news, Netflix's score in Internet Retail dropped 6% to 76, perhaps reflecting that the company hiked its standard plan price by a dollar. But the ranking drop also might be because, despite the popularity of Netflix-produced series like Jessica Jones and House of Cards, many users find its film selections uninspiring. At the top of the Internet Retail list? Amazon.

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Last Friday, millions of people in 150 countries across the globe took to the streets to urge world leaders to enact dramatic solutions to combat climate change.

The Climate Strike was inspired, in part, by Greta Thunberg, a 16-year-old girl from Sweden who has captured worldwide attention for her tireless work to hold lawmakers responsible for the climate crisis.

The strike gave people across the planet the opportunity to make their voices heard before the U.N. General Assembly Climate Summit in New York City on Monday.

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The Planet
Julian Meehan

Young leaders from around the world are gathering at the United Nations Headquarters in New York Saturday to address arguably the most urgent issue of our time. The Youth Climate Summit comes on the heels of an international strike spearheaded by Greta Thunberg, the 16-year-old climate activist from Sweden, who arrived in New York via emissions-free sailboat earlier this month.

Translated from Swedish, "berg" means "mountain," so it may feel fated that a young woman with Viking blood in her veins and summit in her name would be at the helm. But let's go out on a limb and presume Thunberg, in keeping with most activists, would chafe at the notion of pre-ordained "destiny," and rightly so. Destiny is passive — it happens to you. It's also egomaniacal. Change, on the other hand, is active; you have to fight. And it is humble. "We need to get angry and understand what is at stake," Thunberg declared. "And then we need to transform that anger into action."

This new generation of activists' most pernicious enemy is denial. The people in charge — complacent politicians and corporation heads who grossly benefit from maintaining the status quo — are buffered from real-life consequences of climate change. But millions of people don't share that privilege. For them, climate change isn't an abstract concept, but a daily state of emergency, whether it comes in the form of "prolonged drought in sub-Saharan Africa…devastating tropical storms sweeping across Southeast Asia, the Caribbean and the Pacific…[or] heatwaves and wildfires," as Amnesty International reportsare all too real problems people are facing on a regular basis.

RELATED: Greta Thunberg urges people to turn to nature to combat climate change

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The Planet
Climate Action Tracker

In 2016, 196 countries signed the Paris Agreement, pledging to combat climate change by taking action to curb the increase in global temperatures. The Paris Agreement requires countries to report on their emissions and what steps they're taking to implement those plans. Now that the countries are coming together again for the U.N. Climate Action Summit in New York City, it's worth taking a look at what kind of progress they've made.

The Climate Action Trackerkeeps tabs on what each country is doing to limit warming, and if they're meeting their self-set goals. Countries are graded based on whether or not their actions would help limit warming to 1.5 degrees C.

According to a recent article from National Geographic, The Gambia, Morocco, and India are at the head of the class. "Even though carbon emissions in The Gambia, Morocco, and India are expected to rise, they'll fall short of exceeding the 1.5-degree Celsius limit," the article reads. Saudi Arabia, Russia and the United States, on the other hand, get a big fat F. "Projected emissions in Saudi Arabia, Russia, and the United States are far greater than what it would take to limit warming to 1.5 degrees Celsius."

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The Planet

September 20th marks the beginning of a pivotal push for the future of our planet. The Global Climate Strike will set the stage for the United Nations Climate Action Summit, where more than 60 nations are expected to build upon their commitment to 2015's Paris Agreement for combating climate change.

Millions of people are expected to take part in an estimated 4,000 events across 130 countries.

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The Planet
Ottawa Humane Society / Flickr

The Trump Administration won't be remembered for being kind to animals.

In 2018, it launched a new effort to reinstate cruel hunting practices in Alaska that had been outlawed under Obama. Hunters will be able to shoot hibernating bear cubs, murder wolf and coyote cubs while in their dens, and use dogs to hunt black bears.

Efforts to end animal cruelty by the USDA have been curtailed as well. In 2016, under the Obama Administration, the USDA issued 4,944 animal welfare citations, in two years the numbers dropped to just 1,716.

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Science