When you stick by your team through thick and thin, you may have some hard days, but you also get the unmatched excitement that comes with seeing your team make it to the playoffs. That’s why last week, in the days leading up to the AFC Championship game between New England and Pittsburgh, cab driver Sam Snow was wearing all Steelers gear as he drove the cold streets of Washington, D.C.
On the day of the presidential inauguration, Snow was talking football with his passengers, philanthropists Glenn and Mindy Stearns, and another couple. When the topic of conversation turned to the best quarterback ever, Snow said it was Denver Broncos legend John Elway. Unbeknownst to Snow, Elway and his wife were sitting in the back seat of his cab.
Jokingly, Elway’s wife told Snow that she had slept with the quarterback once, to the amusement of the other passengers. She then asked if he thought that Elway was hot. “I don’t roll like that,” Snow said. But then he then he clarified with, “I can’t tell, I don’t know what he look like,” showing the progressive side of the modern NFL fan. Then, the Stearns told Snow that Elway was in the back seat and the cab driver couldn’t believe his eyes. “Oh come on man, are you serious?” Snow said before asking Elway to take a photo with him. “That’s John Elway. I’ll be damned.”
Grieving couple comforting each other
This response to someone grieving a friend might be the best internet comment ever
When someone is hit with the sudden loss of a friend or loved one, words rarely feel like enough. Yet, more than a decade ago, a wise Redditor named GSnow shared thoughts so profound they still bring comfort to grieving hearts today.
Originally posted around 2011, the now-famous reply was rediscovered when Upvoted, an official Reddit publication, featured it again to remind everyone of its enduring truth. It began as a simple plea for help: “My friend just died. I don't know what to do.”
What followed was a piece of writing that many consider one of the internet’s best comments of all time. It remains shared across social media, grief forums, and personal messages to this day because its honesty and metaphor speak to the raw reality of loss and the slow, irregular path toward healing.
Below is GSnow’s full reply, unchanged, in all its gentle, wave-crashing beauty:
Why this advice still matters
Mental health professionals and grief counselors often describe bereavement in stages or phases, but GSnow’s “wave theory” gives an image more relatable for many. Rather than a linear process, grief surges and retreats—sometimes triggered by a song, a place, or a simple morning cup of coffee.
In recent years, this metaphor has found renewed relevance. Communities on Reddit, TikTok, and grief support groups frequently reshare it to help explain the unpredictable nature of mourning.
Many readers say this analogy helps them feel less alone, giving them permission to ride each wave of grief rather than fight it.
Finding comfort in shared wisdom
Since this comment first surfaced, countless people have posted their own stories underneath it, thanking GSnow and passing the words to others facing fresh heartbreak. It’s proof that sometimes, the internet can feel like a global support group—strangers linked by shared loss and hope.
For those searching for more support today, organizations like The Dougy Center, GriefShare, and local bereavement groups offer compassionate resources. If you or someone you know is struggling with intense grief, please reach out to mental health professionals who can help navigate these deep waters.
When grief comes crashing like the ocean, remember these words—and hang on. There is life between the waves.
This article originally appeared four years ago.