Infographic: How to Keep Customers Happy

This content was produced by GOOD with support of IBM Consumers today constantly utilize the latest technologies to access information, make...

By GOOD Partner

March 3, 2013

Posted March 3, 2013

This content was brought to you by IBM

Consumers today constantly utilize the latest technologies to access information, make informed decisions, and engage with the companies they love (and to criticize the ones that they don’t).

So as a 21st Century leader, what does it take to meet these new consumer behaviors and demands, and drive new technologies? This week, learn five innovative tactics – one each day – that data-centric leaders are using to plug into the new customer-centric world around them and what inspired them to do so.

This is the fourth infographic in a series of five that explores how industry leaders are leveraging technology and changing the way we do business. Check out the first, second and third installments, then learn more about Figures of Progress, and other industry leaders that are changing the world, here.

Source: IBM

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